Refund Policy

At Boutiique Vastraa, we want to ensure a transparent and fair refund process for all our customers. Please read our guidelines below regarding refunds.

1. Refund Eligibility: Refunds are processed only for items returned within the eligible 7-day window that pass our quality inspection. Items must be unworn, unwashed, and have all original tags intact.

2. Non-Refundable Items: Custom-tailored products, including pre-stitched blouses and customized sizing requests, are non-refundable unless they are delivered in a damaged or defective condition.

3. Process & Timeline: Once we receive your returned package at our warehouse, we will verify the condition within 2-3 business days. Approved refunds are credited directly back to your original payment method (bank account, card, or UPI) within 7-10 business days.

4. COD Refunds: For Cash on Delivery orders, we will request your bank account details or UPI ID securely to credit the refund amount directly.

If you have any questions or require support, please contact us at boutiiquevastraa@gmail.com.